PRIVACY POLICY
LAST UPDATED: 22 SEPTEMBER 2026
This privacy policy explains how Metal Dreams Ltd collects, uses, stores, and discloses personal information when you use metaldreams.ai or contact Metal Dreams by email.
1. WHO WE ARE
Metal Dreams Ltd is the controller of the personal information described in this policy under applicable data protection law, including the UK GDPR where relevant. If you have any privacy-related questions or requests, please email contact@metaldreams.ai and clearly mark your message "Privacy Request".
2. INFORMATION WE COLLECT
We may collect and process the following categories of personal information: contact information, such as your name, email address, organisation, and any information you choose to include in a message. Communications data, including emails sent to us and any follow-up correspondence. Technical and usage data, such as IP address, browser type, device information, timestamps, referring pages, and other basic website, performance, or security logs generated when you use the site. Cookie or similar technical data used for site functionality, security, or other website operations, where applicable. We do not intentionally collect special category personal data through the website. Please do not submit sensitive personal information unless it is necessary for the relevant communication.
3. HOW WE USE YOUR INFORMATION
We use personal information to: respond to enquiries and requests. Communicate with researchers, institutions, partners, collaborators, and other relevant contacts. Operate, maintain, secure, and improve the website. Detect misuse, spam, fraud, or technical issues. Keep appropriate records of communications. Comply with legal or regulatory obligations where applicable.
4. LAWFUL BASIS
Where the UK GDPR or similar law applies, we rely on the following lawful bases as relevant: legitimate interests, including operating the website, responding to enquiries, protecting the site, managing professional communications, and maintaining appropriate records. Consent, where you voluntarily provide information in a context that relies on consent, or where consent is required for non-essential cookies or similar technologies. Legal obligation, where processing is necessary to comply with applicable law.
5. HOW WE SHARE INFORMATION
We do not sell personal information. We may share personal information with service providers who support the operation of the website and related communications infrastructure, such as website platform, hosting, security, and communications providers, but only where reasonably necessary for those purposes. We may also disclose information where required by law, regulation, legal process, or where reasonably necessary to protect our rights, systems, users, or the integrity of the website.
6. INTERNATIONAL TRANSFERS
Because website infrastructure and service providers may operate internationally, personal information may be processed outside the United Kingdom or your country of residence. Where required, appropriate safeguards will be used for international transfers.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining communication records, protecting the website, and meeting legal or operational requirements. As a general guide: emails and related correspondence may be retained for up to 24 months after the last meaningful contact, unless a longer period is reasonably necessary. Technical and security logs may be retained for a shorter operational or security period. Cookie-related retention depends on the relevant technology and provider.
8. YOUR RIGHTS
Depending on where you are located and the law that applies, you may have rights in relation to your personal information, including the right to: be informed about how your information is used. Request access to your personal information. Request correction of inaccurate information. Request deletion of your information. Request restriction of processing. Object to certain processing. Request portability of information, where applicable. Withdraw consent where processing is based on consent. To exercise any of these rights, please email contact@metaldreams.ai and clearly mark your message "Privacy Request".
9. COOKIES AND SIMILAR TECHNOLOGIES
This website may use cookies or similar technologies that are necessary for security, functionality, or the operation of the site. At the date of this policy, this notice is not intended to cover advertising or data-sale practices. If non-essential analytics, tracking, or similar technologies are introduced, this privacy policy will be updated and any consent mechanism required by law will be added.
10. SECURITY
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no website or online system can be guaranteed to be completely secure.
11. THIRD-PARTY LINKS
The website may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party sites.
12. CHILDREN
This website is not directed to children, and we do not knowingly collect personal information from children.
13. CHANGES TO THIS POLICY
We may update this privacy policy from time to time. Any updated version will be posted on this page with a revised "Last updated" date.
14. COMPLAINS
If you have concerns about how your personal information is handled, you may contact us at contact@metaldreams.ai. If you are in the United Kingdom, you also have the right to complain to the Information Commissioner's Office (ICO).
LEGAL INFORMATION
Metal Dreams Ltd is a private limited company registered in England and Wales. Company number 17326668. Registered office: 195-197 Whiteladies Road, Bristol, BS8 2SB, United Kingdom.